The Basingstoke Hotel

The Basingstoke Hotel

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The Basingstoke Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Basingstoke Hotel

Individual guest reviews

• The Basingstoke Hotel
  Group of friends

  7.010

  Efficency and politeness of Staff.

  No. A La Carte on Saturday evenings, T dhote menu poor and no steaks at 7.30pm.

• The Basingstoke Hotel
  Group of friends

  7.010

  It was comfortable and fine.

  The gym facilities are terrible, some not working, and the aircon was off and really hot.

• The Basingstoke Hotel
  Older travelers

  7.410

  Very pleasant, friendly atmosphere. Excellent breakfast.

  Very stuffy bedroom. Ac would be a bonus. Fan was provided in wardrobe but didn't notice this till next morning.

• The Basingstoke Hotel
  Single

  6.210

  Quiet place to stay in. Bed comfortable.

  No minibar in the room, which you could expect coming from a Hilton...also the location was far away from the center of Basingstoke

• The Basingstoke Hotel
  Couple

  7.410

  the staff the breakfast general all over

• The Basingstoke Hotel
  Older travelers

  4.210

  Very poor experience as children allowed to run riot until after 2am in the morning unchecked. Loud plumbing noises in the area of our room and creaking floors by the bathroom door. Pointed these faults out when I handed keys back to reception and was told that no children should be in the area of our room as the family rooms were upstairs which we know to be untrue. We had such a bad night that we left the next morning and returned home. As we had prepaid with no refunds we lost the cost of the second nights stay. Put official complaint in writing to hotel manager. Would not consider stopping at hilton basingstoke again.

• The Basingstoke Hotel
  Older travelers

  7.010

  Decoration, confort, breakfast, small details such as complimentary water and snacks.

  As I arrived a bit earlier I would have liked to be able to check in upon arrival and not have to wait until 15.00.

• The Basingstoke Hotel
  Single

  10.010

  Staff where excellent very friendly and attentive.The rooms all had feathered pillow case and duvets,however when I mentioned a guest had an allergy to feathers it was no problem for the staff to chance all the bedding in that room and plus we were lucky enough to be ginen a free upgrade. Would recommend this hotel to anyone.

• The Basingstoke Hotel
  Older travelers

  7.410

  This hotel could do with air conditioning as it was so stiffling in the room with tempretures about 70 degrees, windows I know for safety reasons dont open enough but could do with looking at.

• The Basingstoke Hotel
  Single

  10.010

  due to technical reasons there was a warm-water-stop for 2 hours in the afternoon of my arrival. The staff was very kind and explained the matter in a warm and tender way.

• The Basingstoke Hotel
  Older travelers

  7.810

  Sitting in the bar watching the wedding party at 2am!

• The Basingstoke Hotel
  Older travelers

  8.810

  there was no hot water on the second on sunday morning to shower the last staid at hilton basingstoke in september 11 no hot water on the second morning

• The Basingstoke Hotel
  Single

  9.610

  Stay was very good value. Had all that you would expect from a Hilton for much less than the Premier Inn.

  Food was very expensive in the Bar.

• The Basingstoke Hotel
  Couple

  7.810

  Excellent breakfast, free parking and a short walk into Basingstoke town centre.

  Stayed here several times, some of the rooms are looking a little tired after their update a while back. If there is a party on, make sure you ask for a room on the first floor, away from the noise of passing late night feet!!

• The Basingstoke Hotel
  Group of friends

  6.210

  Unable to get radio servuice on ther TV in room 226. Supposedly an aerial problem???